To learn more about reviews on ConsumerAffairs.com please see our FAQ. Planning a trip to Australia? We can assist you to make it memorable. I had been flying from Charleston back to Portland, ME using a plane change in Baltimore. Introducing Qantas Passenger Perks, your accessibility to our hand-picked selection of special offers on Australia’s most breathtaking nature, wildlife, food and cultural experiences. According to Delta "because of a 6hour delay" my checked luggage was missing.
We can assist you to discover the wonders of Australia and also the best it has to offer. The Delta baggage counter agent said I just had a choice of returning to the airport the next day (that was Christmas afternoon at 6:30pm) to pick up my missing bag and receive yet another $200 Delta LUV voucher or have it delivered to me. There’s more to see, taste and do in Australia than you ever imagined. I attempted to compromise with the apathetic baggage counter agent for a diminished voucher and my luggage to be delivered for my parent’s home, which is roughly 8.7 miles away from the airport, instead of getting the full quantity of some other voucher "for my own annoyance " back again. Qantas and Delta Airlines are granted consent to create a joint business, which means we can deliver more advantages for our clients when flying to Australia and New Zealand and beyond. This seemingly is not possible and even after phoning Delta customer support – I’m only entitled to some $200 LUV voucher for this recurring problem.
TSA PreCheck. What was concerning was when I went to retrieve my luggage the following dayI noticed my luggage had a tag stating it had been at LAX, that wasn’t my stop by SF to Baltimore – my stop was Phoenix, and that’s where they told me it had been and not technically "lost. " So it is clear now that it had been placed on the incorrect plane completely and really was. From 17 December 2019, Qantas clients enrolled in a US trusted traveller program will be able to utilise TSA PreCheck in US airports. This is totally ridiculous as this was the second time in a row this has occurred to me flying together. Relax, it’s all included with Qantas. And the simple fact I was not able to use the full amount of my coupons out of my last flight where my luggage was missing to cover the full amount of my flight home for Christmas or some other flight for this thing I need. $200 in Delta vouchers does not make up for the time lost along with my loved ones coping with my missing luggage, being not able to give my loved ones their Christmas presents on Christmas morning and having to return on Christmas evening to pick it up. Love an effortless experience from check to touch-down.
That time is missing with my loved ones was invaluable. When everything you need is included, it all comes together to make your trip with Qantas worth every second. So basically, I will now have to keep paying Delta to their flights (at a discounted rate in my coupons "for my own annoyance ") and for them to reduce my checked luggage or move my voucher to somebody else so I won’t need to fly together . Good value, superb service and trusted advice when you book at qantas.com. So really great customer as well as their own checked bag services. " The lesson of this story here is to refrain from checking your luggage when flying with Delta or avoid flying together completely in the event that you can.
Reserve your whole trip. Despite checking my luggage at Fort Lauderdale airport two hrs before flight, mine and approximately 15 other passengers’ luggage did not arrive in DCA with our flight. Travel insurance. Delta baggage place at Reagan International (DCA) is cramped and disorganised to begin with: two carousels and NO indication about which flights’ totes are being sent to that carousel. Car Rentals.
The Delta ground crew personnel were apathetic; I got more check here info from fellow travelers. Red Email. Next, when word did get around, that for all those people abandoned milling about our luggage were sent with the next plane, we crowded into the missing baggage office, spilling out to the cramped area beside the carousels. Get the most recent specials, reviews and inspirational travel articles.
No Delta worker particularly took charge to provide us the advice ; again, it had been mostly being passed as word of mouth amongst us waiting passengers. 4 Delta workers were on duty, taking our details. Qantas app. Since I chose to pick up my luggage myself later in the evening, I had been offered a voucher and told they would call me when the flight/bags arrived. Make flying a breeze, whatever your device, wherever you’re. No call from Delta. Significant details.
I called Delta baggage a bit then "second flight" was due to arrive and had been met with fair service on the phone. * Price stated is for the least expensive itinerary. I hauled myself back into the airport, and the same 4 Delta workers were there, using no other customer in the office. 2 had eyes locked on a display, the other two doing something else.